Privacy Statement

Introduction
Tai Crest Resources Sdn. Bhd. (“We”, “Our”, “Us”) is committed to protecting and respecting your privacy.

In compliance with the Personal Data Protection Act 2010 (“the Act”) and its regulations, this notice is issued to all our valued clients and/or prospective clients. This Privacy Statement explains what personal data we collect about people who visit our website, when, and why we collect it, how we use it, the conditions under which we may disclose it to others and how we keep it secure. Please read it carefully to understand our views and practices regarding your personal data and how we treat it.

Who We Are
Tai Crest Resources Sdn. Bhd. (TCR) is a manufacturing and service provider of flare burner, flare tip and ignition system – delivering robust engineering solutions that are compliant with international Oil & Gas standards. TCR is licensed by PETRONAS to carry out manufacturing services for flaring system & accessories in Malaysia with registered number 932218-X. Covering wide range of upstream to downstream industries but not limited to production operations, processing facilities and terminals. We are experienced in Malaysia, Thailand and Latin America.

Information Gathering and Usage
We may collect information about you when you actively interact with our website, for example when you contact us for further information.

We may collect your personal data which you voluntarily provide to us such as your name, email address, telephone number, information which is collected from you automatically such as your log-in information, browser type, operating system, and URL information, and other information depending on the purpose of your visit to our website.

We may use personal data that we obtain from you for the following purposes:

In respect of personal details and contact information which you have provided to us, to identify you and personalize communications with you;
In respect of information which is collected from you automatically, to ensure the content is presented in the most effective manner for you and your computer, to allow you to participate in interactive features of our website;
To obtain information of your preference, online movements and use of our website;
To carry out research and statistical analysis to improve our content, solution and services, and to help us better understand your requirement and interests;
to target our marketing and advertising campaigns
Depending on the extent of consent obtained from you, to process, facilitate, administer and provide you with our solution and services, to carry our, manage and maintain your relationship to us;
In other circumstances, such purposes that are necessary or directly related to your relationship with us or where it is permitted under the applicable laws.

When we collect personal data from you through our website, we will only do so when needed for fulfilment of one of the purposes set out above.

Processing your personal data and obtaining your consent
Where we rely on your consent for processing your personal data, you may withdraw your previous consent to this processing at any time, by contacting us by using the contact details below. Please note, however, that withdrawing your consent will not affect the lawfulness of processing based on your previous consent prior to withdrawal.

There may be instances where we process your personal data for our legitimate interests or on the basis of other lawful grounds (i.e., because we have established a relationship with you and need to process your personal data in order to provide you with the information and/or services you have requested), without having obtained your consent – this applies where our processing activities are governed by the applicable laws of certain jurisdictions in which we operate that do not require consent to have been obtained where there are legitimate interests and/or other lawful grounds to process the relevant personal data.

We do not seek your consent in such cases largely so that we provide you with services in an efficient way (or where in some cases it might not be possible for us to seek your consent because we must process personal data, for example, for the detection of fraud). Before processing your personal data, we will consider your rights and freedoms and will only commence such processing where we do not think your rights will be infringed.

Transfer of personal data
We limit access to personal data we collect about you to our employees and third-party agents (where your consent has been obtained), who we reasonably believe need to have access to your information to provide you with the information or services you request from us. Such third parties may include:

Our approved sub-contractors, suppliers, or other third-party organization providing administrative, IT or other services to Tai Crest Resources Sdn. Bhd.;
Analytics and search engine providers that assist us in the improvement and optimization of our website.

We will also disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Tai Crest Resources Sdn. Bhd., our customers, or others.

If we transfer your personal data we will always do so under strict conditions of confidentiality and similar levels of security safeguards.

Data Subject’s Rights

To request access to personal data
Clients have the right to request for access to personal data processed by us on with reasonable notice. Access, requests can be made through online by filling up the Data Access Request Form.
To request for rectification of personal data
Clients have the right to request for correction and/or update of your personal data that is inaccurate our outdated. Correction requests can ve made through online by filling up the Data Correction Request Form.
To restrict processing of your personal data
Clients are entitled to limit our processing of personal data by expressly withdrawing the consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.

Security
We use strict procedures and security features to prevent unauthorized access wherever possible. When personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. We have reasonable security measures in place to help protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we ensure that our systems adhere to market security standard so as to help safeguard against such occurrences.

Use of Cookies
The cookies used by the website are solely associated to anonymous users and their computers and do not provide personal data on users. The cookies used by the website not in any way collect personal data that could be used to identify a specific user. In addition, cookies are of a temporary nature, used solely to improve the efficiency of the last transmission. Users may configure their browser to notify them of the reception of cookies and to prevent their installation on their computer.

Changes to Our Privacy Statement
We reserve the right to amend this Privacy Statement from time to time without prior notice. Please check back frequently to see any updates or changes to our Privacy Statement.

Inquiries and complaints
Any questions, comments and requests regarding this Privacy Statement are welcome and should be address to:

Address : No. 23, Jalan Bulan U5/167, Bandar Pinggiran Subang, Seksyen U5, 40150 Shah Alam, Selangor

Contact Number: +603 7843 9329